Privacy policy
Privacy Policy
**Effective Date:** [01/11/2025]
**Scope:** Applies to all users of the website [www.invonext.in](http://www.invonext.in) and all products/services offered by Invonext worldwide.
### 1. Introduction
Invonext Private Limited (“Invonext”, “we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
### 2. What Information We Collect
We may collect the following types of information:
* **Personal Information you provide:** When you register, purchase, contact us or interact with our services, you may provide information such as your name, email address, postal address, phone number, payment information, and other contact or transactional data.
* **Usage & Technical Information:** We may automatically collect information about your device and usage of our website — such as IP address, browser type, operating system, referral source, pages visited, date/time of visit, time spent on pages, and click-through data.
* **Cookies and Similar Technologies:** We may use cookies, web beacons, local storage and similar tracking technologies to enhance your experience, remember preferences, analyse trends and administer the site.
### 3. How We Use Your Information
We may use your information for purposes including:
* Processing and fulfilling orders, payments, returns or refunds.
* Managing your account, verifying identity, communicating with you (including via email, phone or SMS).
* Improving, customising and optimising our website, services and offerings.
* Analysing usage and trends to improve user experience.
* Sending you marketing communications about offers, new products or services (where you have opted in).
* Ensuring security, preventing fraud, abuse, or other malicious activity.
* Complying with legal obligations, dispute resolution and enforcing our Terms & Conditions.
### 4. Disclosure of Your Information
We may share your personal information with:
* Service providers, contractors, payment processors, logistics/delivery partners who assist us in operating our website/services.
* Affiliates or subsidiaries of Invonext.
* Regulatory or legal authorities when required by law, or to protect rights, safety or property of Invonext, our users or others.
* In connection with a merger, acquisition, reorganisation, sale of assets or bankruptcy event (in which case your data may be transferred as a part of the business asset).
### 5. Global Transfers and Storage
Given our worldwide operations, your information may be transferred to, stored or processed in countries other than your own. By using our website or providing us your information, you consent to such transfer, storage or processing. We will take appropriate safeguards to protect your information consistent with this Policy and applicable law.
### 6. Cookies and Tracking Technologies
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until they expire or you delete them). You can set your browser to restrict or reject cookies, but doing so may impact your ability to use parts of our website or services.
### 7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes described in this Policy unless a longer retention period is required or permitted by law. After that, we will securely delete or anonymise your data.
### 8. Your Rights and Choices
Depending on your jurisdiction and subject to local law, you may have rights including:
* Accessing the personal information we hold about you.
* Correcting or updating your information.
* Deleting or requesting deletion of your information.
* Objecting to or restricting the processing of your information.
* Withdrawing consent (where our processing is consent-based).
To exercise such rights, please contact us using the details provided below.
### 9. Security of Your Information
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
### 10. Children’s Privacy
Our website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us personal information, please contact us and we will delete the information.
### 11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the “Effective Date” above. Your continued use of the website after changes indicates your acceptance of the revised policy.
### 12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our processing of your personal data, please contact us at:
* Email: help@invonext.in
* Phone: 8850287850